Promoter invite
A 9 or 10 is invited to record or write a testimonial on a Testimonial form, with their details already filled in.
Ask the 0–10 question, see your score move, and invite every 9 or 10 to leave a testimonial right away — without asking for their details again.
NPS is a form type, so it's on every plan. Detractors, Passives and Promoters each get their own follow-up copy, and detractors never reach your wall.
A 9 or 10 is invited to record or write a testimonial on a Testimonial form, with their details already filled in.
NPS from −100 to 100, distribution, promoters, passives and detractors, and how it changes over time.
Trigger a campaign when a promoter replies, or build a segment of “Promoters without approved testimonials”.
Send a recurring NPS campaign every quarter to your customer segment and watch the trend.
Embed the survey in your app as a modal after a set time or scroll depth.
Get notified when a detractor replies, so you can reach out before they churn.
Write the copy for each group and turn on the promoter invite.
Share the link, run an email campaign, or embed it inline or as a modal.
Promoters land on your Testimonial form. Approve what they send and publish it.
Yes. NPS is a form type, available on every plan. Free includes 1 form, Pro 10 and Business unlimited.
No. NPS responses stay in the NPS tab of your inbox. Only approved testimonials can be published.
Yes. NPS forms can be embedded inline or as a modal, just like testimonial forms.
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