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NPS

NPS that turns promoters into proof.

Ask the 0–10 question, see your score move, and invite every 9 or 10 to leave a testimonial right away — without asking for their details again.

app.testimoniacs.com / insights
NPS score, distribution and trend in Insights

NPS is a form type, so it's on every plan. Detractors, Passives and Promoters each get their own follow-up copy, and detractors never reach your wall.

What you get

From score to story in one flow.

Promoter invite

A 9 or 10 is invited to record or write a testimonial on a Testimonial form, with their details already filled in.

Score and trend

NPS from −100 to 100, distribution, promoters, passives and detractors, and how it changes over time.

Follow-up that runs itself

Trigger a campaign when a promoter replies, or build a segment of “Promoters without approved testimonials”.

Where it fits

Where teams use it

01

Quarterly pulse

Send a recurring NPS campaign every quarter to your customer segment and watch the trend.

02

After onboarding

Embed the survey in your app as a modal after a set time or scroll depth.

03

Catch detractors early

Get notified when a detractor replies, so you can reach out before they churn.

How it works

NPS surveys

01

Create an NPS form

Write the copy for each group and turn on the promoter invite.

02

Send or embed

Share the link, run an email campaign, or embed it inline or as a modal.

03

Turn 9s and 10s into proof

Promoters land on your Testimonial form. Approve what they send and publish it.

Questions

NPS surveys

Yes. NPS is a form type, available on every plan. Free includes 1 form, Pro 10 and Business unlimited.

No. NPS responses stay in the NPS tab of your inbox. Only approved testimonials can be published.

Yes. NPS forms can be embedded inline or as a modal, just like testimonial forms.

Stop chasing. Start publishing.

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