Event triggers
NPS promoter received, testimonial received, testimonial approved, or joined a segment — each with an optional delay.
Campaigns
Ask the right people at the right time.
Email campaigns invite customers to your form — once, on a schedule, or automatically when something happens. Reminders and compliance included.
Send to people you pick (up to 100) or to a dynamic segment. Schedule now, on a date, or weekly, monthly or quarterly — or trigger on events, with a wait of up to 30 days.
What you get
Stop chasing testimonials by hand.
People and Segments
Every respondent becomes a profile with history and contact permission. Segments update themselves with AND/OR rules.
Reminders and compliance
Up to 3 reminders, {{name}}, {{company}} and {{link}} merge tags, unsubscribe link, postal address, and automatic exclusion of people who can't be emailed.
Where it fits
Where teams use it
Promoter follow-up
When someone scores 9 or 10, wait a day and invite them to record a video.
Quarterly NPS
A recurring campaign to your active customers every quarter.
Win back the quiet ones
Target “Promoters without approved testimonials” with a gentle reminder.
How it works
Campaigns
Choose who
Pick people by hand or use a segment. Import contacts by CSV (up to 10,000 rows).
Choose when
Send now, schedule, repeat, or trigger on an event.
Track it
See eligible, delivered, visits, started, completed, failed and unsubscribed.
Questions
Campaigns
Campaign emails per month: 50 on Free, 1,000 on Pro and 3,000 on Business.
Campaigns are email only. You can still share any form link on WhatsApp, X, LinkedIn or Facebook yourself.
Yes. Every email has a sender name, reply-to, postal address and unsubscribe link, and people who can't receive email are excluded automatically.
Stop chasing. Start publishing.
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